Gupshup uses data to run the learning experience, remember progress, maintain subscriptions, provide support, and improve reliability. We do not sell personal information.
| Category | Examples | Why |
|---|---|---|
| Account data | Name, email address, sign-in identifier | To create and manage your account, provide support, and keep your progress connected to you. |
| Learning data | Lessons completed, words practiced, quiz results, streaks, saved progress | To personalize learning, resume where you left off, and help you track improvement. |
| Device and diagnostics | Device type, app version, crash logs, performance data | To fix bugs, improve stability, and understand technical issues. |
| Support data | Messages you send us, screenshots you choose to provide, issue details | To respond to questions and troubleshoot problems. |
| Purchase status | Subscription tier, renewal status, app store transaction status | To unlock paid features and manage subscription access. Payments are processed by the app store or purchase provider. |
| Optional analytics | Aggregated app usage events, feature interactions | To understand which features are useful and improve Gupshup. Optional analytics are not enabled on the website by default. |
Your Choices
You can manage notifications in device settings, subscriptions in your app store account, and data requests by contacting admin@chalogupshup.com.
Data Sharing
We may share limited data with trusted service providers that help operate Gupshup, such as hosting, diagnostics, support, analytics, or app store billing providers. We do not sell your data.
Data Retention
We keep data only as long as needed for the purposes described here, unless a longer retention period is required for legal, security, or operational reasons.
Contact
Questions about app data can be sent to admin@chalogupshup.com.